FAQ

Professional

Frequently Asked Questions

Whether you’re new to telecom or you’ve just never worked with CIVICEGYPT  before, you may have a few questions. In the following blog, we’ll cover some of the most common questions we hear regarding used telecom equipment and our telecom services.

HOW MUCH EXPERIENCE DOES CIVIC GROUP HAVE IN THE TELECOM EQUIPMENT INDUSTRY?

CIVIC GROUP was established in 2015, however, some of our managers and technicians have over 7 years of experience in the telecom industry. Since the start of our company, we have completed thousands of projects for hundreds of companies all across the EGYPT and we strive to build lasting relationships with each of our customers.

CAN CIVIC GROUP OFFLOAD/INSTALL MY TELECOM EQUIPMENT?

Our logistics services don’t stop at shipping. CIVIC GROUP is a turnkey solution for telecommunications site projects. From supply and logistics, to installation and commissioning, to maintenance and decommissioning, we cover it all to save you time and money. We provide full-service offloading, installation and commissioning for your telecom shelter and site.

DO I NEED A SHELTER OR CABINET FOR MY EQUIPMENT?

In most cases, shelters are going to provide a safer environment for your equipment, but depending on your space restrictions, location, or environment, a cabinet may be your best or only option. Give us a call and we’ll be happy to help you choose the right equipment for your project

HOW LONG DOES SHELTER REFURBISHING TAKE?

Typically, we can refurbish a shelter in 30 days from the purchase order date. This may vary depending on any special parts orders or custom features. Give us a call with your specific requirements and we can provide an approximate time frame for your project.